Cancellation Policy
Please submit all requests for registration cancellations via email to Diane Lemkin at dlemkin@strategic-alliances.org. ASAP regrets that refunds will not be given for no-shows.
Conferences
All registration cancellations and refund requests must be made in writing at least 45 days prior to the event. A refund of the registration fee, minus an administrative fee of $100, will be given for cancellations received by that date. Substitutions can be made anytime prior to the conference. Please note if the colleague you are transferring to is not an ASAP Member, they will need to pay the difference in the registration rate.
CA-AM and CSAP Certification Workshops - In Person and Virtual
All workshop registration cancellations and refund requests must be made in writing at least 45 days prior to the workshop. A refund of the registration fee, minus an administrative fee of $100, will be given for cancellations received by that date. Substitutions can be made anytime prior to the workshop. For certification workshops, the substitute must be a current member of ASAP.
Alliance Management Workshops - In Person and Virtual
All workshop registration cancellations and refund requests must be made in writing at least 45 days prior to the workshop. A refund of the registration fee, minus an administrative fee of $50, will be given for cancellations received by that date. Substitutions can be made anytime prior to the workshop. Please note if the colleague you are transferring to is not an ASAP Member, they will need to pay the difference in the registration rate.
Webinars
All webinar registration cancellations must be made in writing up to 7 days prior to the event. A credit towards a future webinar will be given for cancellations received by that date. Substitutions can be made anytime prior to the webinar.
Membership
Company and Individual memberships are non-refundable and non-transferable. For individual memberships, if a member leaves a company, the membership stays with the individual.